Standard 3: Code of Conduct

A Code of Conduct that establishes clear expectations for appropriate behaviour with children

“A Code of Conduct lists behaviours that are acceptable and those that are unacceptable. It states professional boundaries, ethical behaviour and acceptable and unacceptable relationships. When staff, volunteers, parent and children are clear about expectations, they are more likely to act appropriately with each other.”
(Commission for Children and Young People (2015), A guide for creating a child safe organisation 2.0, pg 26).

Your Code of Conduct enables you to take action if someone is behaving in an unacceptable manner. Without one it can be very difficult to raise issues with staff and volunteers.

Again, there is a sample Code of Conduct attached to start you off. The main points to consider in developing your Code of Conduct are:

  • It is important that your Code of Conduct reflects your organisation.
  • It needs to be in plain language.
  • Consult widely before approving the Code.
  • Review the Code of Conduct annually to check it remains relevant.

You may need to conduct training on the Code for existing staff and volunteers which instructs them on not only what the acceptable behaviour is, but also on what to do when unacceptable behaviour is observed and how to raise a complaint.

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